Shipping Policy

Terms and conditions of delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped

via ACS Greece.Boxes are amply sized and your items are well-protected.

VisionGold offers free shipping to all orders over 50 euros in Greece. To make your shopping experience at VisionGold as pointless as possible, we also offer free return shipping for all orders from Greece!

For sending abroad There are two options available
1) Express shipping with ACS (Can be traced and shipped 4-5 days)  https://www.acscourier.net/en/track-and-trace
2) Send as simple airmail with ACS (without the ability to track and deliver 12-15 days)

Because most products are ordered, the time from order to delivery varies depending on the item ordered. All orders are shipped via ACS and are scheduled to arrive on or before the expected delivery date indicated on the order confirmation. Some orders may arrive earlier than expected delivery date if they are ready. You will receive an email confirmation once your order has been delivered.

In VisionGold, we shared with the unforgettable memories of thousands of our customers and we realize that jewelery is often given for special occasions of surprise such as celebrations, birthdays or wedding anniversaries. Let us know what we can do to make sure you keep your surprise.

MISSION POLICIES

For your protection, VisionGold always:

    It insures and records all data for their full value.
    Requires that all deliveries be made only in the physical address of the business or home address.
    

VisionGold is committed to the timely delivery of your order. However, delivery delays due to adverse weather conditions, airline delays or incorrect addresses are beyond our control. An alternative shipping method can be used when it is appropriate to reach your destination destination and delivery date. In a rare case that your order has been corrupted or lost during shipping, you must report this to VisionGold within 5 days of receiving your tracking number.